IT Services Designed for Banks
Box Lake Networks is endorsed by the Kentucky Bankers Association as a provider of IT Managed Services.
We are uniquely positioned to serve the small and mid-size banks of Kentucky. We focus on providing comprehensive support solutions that meet banking regulations but don’t break the bank.
Box Lake provides a wide range of solutions for the banking industry with a focus on adhering to the strict regulations that banks must conform to. For our current clients, we handle server maintenance and upgrades, firewall management, wireless installation and management, virtualization implementations, and support as well as desktop support. We also host email, offsite backup and provide disaster recovery options for these clients.
What our Clients Say
“For years we were able to perform day to day information technology tasks using our internal staff. Network complexities and the preponderance of security threats forced us to seek assistance. After interviewing several local companies, we chose Box Lake Networks to provide managed services for our locations and have been very pleased with the results. From purchasing hardware or software to installation; from cyber security to intrusion detection/prevention; from data backup to patch management; Box Lake is THE source and the Help Desk is always willing to go the extra mile to assist.”
–David N. Damron
EVP & CFO
“Since changing from our previous MSP to BoxLake in 2019, we have been very happy with their approach to our network management. We have found the engineer assigned to us to be very proactive instead of just reactive like our past MSP. He has established an in-depth knowledge of our network, provided us with new topology diagrams, and assisted us in updating our servers and switches.
Our assigned director and engineer attend all of our ITSC meetings, help us with making sure we are adhering to our own IT Policies and Procedures, provide us with a comprehensive monthly review of all of our Cybersecurity reports, and they provide us with any IT audit/exam documents and answers we need.
We also find their help-desk support to be phenomenal, and communication and follow-up has been great! They help us meet our strategic plans and goals, make suggestions to improve our operations, and are a great partner to work with on our projects and day-to-day operations.
Most astoundingly, during the Pandemic Box Lake went the extra mile to help us establish VPN connections for about 20 of our staff members and help them get connected with only 2-days’ notice from us. We were able to continue all our business needs without missing a beat, even with half of our staff working from home. I don’t feel this would have been possible in such a short time with our previous IT vendor.
I would definitely recommend BoxLake to any bank looking for an MSP to partner with. They really know IT, but more importantly, they know banking….. and that makes the big difference!”
IT Manager, VP
1st Trust Bank, Inc
Kentucky Banks turn to us:
- When they are outgrowing their current provider and require more comprehensive solutions
- When their current I.T. Partner outgrows them and they are not getting the same level of service as they have in the past
- For a customized support option that includes consulting and a personal relationship
- Our ability to solve problems revealed in audits
- For our more than 15 years of experience
- For our relationships and strong reputation in the banking community
- Our ability to work with different processors such as Fiserv, Fidelity, and more
- Our ability to provide enterprise-class solutions, using top tier engineers while still maintaining our small-town client relationships
A Partner In IT
IT Committee Meeting attendance and consulting
Dedicated local priority help desk 24/7 at no extra charge
Custom built plans for budgetary guidelines
Best in class solutions adhering to industry regulations
SOC 2 Type 1
Box Lake Networks is SOC 2 Type 1 certified. SOC 2 reports on controls at a service organization relevant to security, availability, processing integrity, confidentiality, and privacy. A SOC 2 report is performed by an independent service auditor using defined Trust Service Principles, Criteria, and Illustrations. Box Lake’s certification is relevant to security, availability, and confidentiality.
The SOC 2 certification is designed for IT service providers and provides our clients with the confidence that Box Lake has the appropriate procedures in place to ensure client networks and data are properly managed.